Privacy policy

This po licy will help you to understand following contents:

1. We col lect and use personal information

2. How do we store personal information

3. How do we protect personal information

4. How do we share, transfer and publicly disclose personal information

5. How do we use cookies, similar and SDK technologies

6. Your rights

7. How do we update this policy

8. How do we handle personal information of minors

9. Contact us

1. We col lect and use personal information

Register an account on this platform

(1)You are required to provide below information when you apply to be the registered user of this product: your phone number, email, the created user name and password. If you don't provide these informati on, our service may not be able used as normally.

(2) After completing the account registration on this platform, you can decide whether you need to complete your profile picture, nickname and other network identification information. If you complete the above additional informatio n, it will help us provide you with better service and experience, but if you do not provide the above information, it will not affect the basic functions of using this platform.

When you use this software, in order to achieve t he purpose of providing services to you, in some scenarios when you use this application, this software may apply to you for the following terminal devi ce permissions. Of course, you can refuse to enable these permissions, or turn off the following permissions of this software in the phone settings. Closing t he following permissions will not affect your use of other functions of this software：

(1) In or der to ensure the safe operation of software and services, we will collect your unique device identifier (such as Android ID on the Android side, and IDFA on the iOS side such as before iOS14.5), IMEI, device serial number, sensor, network device hardware Address (MAC), IP address, WLAN access point, Bluetooth, base station, software version number, network access method, ty pe, status, network quality data, operation, use, service log, clipboard permissions. In order to help us better understand the operation of this platform, judge account security, perform identity verification, detect and prevent security incidents, we may record network log information, running processes, clipboard information, and running processes Information, overall application performance, usage and frequency, application crashes, overall install usage, performance data, and application source information.

(2) When you take photos or record videos using scan and message services, we will ask y ou to authorize the camera permission. If you do not agree or refuse to provide authorization, you will not be able to use this function, but it will not affect your normal use of other functions of this platform.

(3) When you use to send picture information or save it to your mobile phone, we will ask you to authorize the local storage permission. If you do not agree or refuse the authorization, you will not be able to use this function, but it will n ot affect your normal use of other functions of this platform.

(4) When you modify your avatar, we will request your photo album permission. If you do not agree or refuse to provide authorization, you will not be able to use this function, but it will not affect your normal use of other functions of this platform.

(5) When you use the registered account, consult the official, or submit an order, we will request your location permission. If you do not agree or refuse to authorize the provision, you will not be able to use this function, but it will not affect your normal use of other functions of this platform.

(6) When you use a registered account, log in to an account, or a visitor submits an order, we will request your phone and SMS permission to obtain a mobile phone number for your convenience. If you do not agree or refuse to authorize this provision, you will not be able to automatically fill in your mobile phone number, but this will not affect your normal use of the functions of this platform.

2. How do we store personal information

We will take all reasonable and feasible measures to ensure any irrelevant personal information won't be collected. We only save your personal information for the shortest term needed by realizing the purpose described in this policy,and ruled by laws, unless the storage period needs to be extended or permitted by law.

After your personal information exceeds the storage period, we will delete your personal information or make it anonymous according to the requirements of laws and regulations.

3. How do we protect personal information

(I) Technological protection measures

We do attach great importance on your personal information security, and try to t ake various of reasonable measures that meeting industrial standard to protect your personal information, which will ensure your information not to be disclose d, damaged or lost, including but not limited to SSL, encrypted storage of pri vate information and access control of data center. We will use encryption technologies to improve the security of personal information. We will use entrusted protective mechanism to protect personal information from malicio us attacks. We will deploy access control mechanism to try best to ensure only the authorized person is available for personal information access.

(II) Sa fety management system

We have the advanced safety management system in industry by taking data as core and processing based on data life cycle. The safety of whole system is improved by multidimensional aspects as organization construction, system design, perso nnel management, product technology and personal information security assessment .

We have also carried our strict management on the employees or outsourcing personnel who may have access to your information, including but not limited to the different access controlling according to different pos itions,  signing confidentiality agreements with them and monitoring th eir operation status.

(III) Account protection

Your accounts have the function of safety protection. Please keep your account a nd password well. If you find your account stolen or your personal information disclosed, please contact us so we can take corresponding measures.

(IV) the handling of information safety events

Although there are safety measures mentioned as above, you need to understand "perfect safety measure" doesn't exist in information Internet.

If the personal information safety event happens, we will inform you in accordance with the requirements of laws and regulations: the basic situation and the impacts may have of safety event, the handling measures we have taken or will take, the advice of risk prevention and reduction you can do indi vidually  and the remedial measures for you. We will inform you the rele vant situations of event by call or push notification. When it is difficult to inform subjects about personal information one by one, we will take reasona ble and effective means to release an announcement. Meanwhile, we will report t he handling situation of personal information safety event based on the requirements of supervision department.

4. How do we share, transfer and publicly disclose personal information

The follo wing personal information protection measures provided by this policy are only applicable to this platform. Once you leave this platform and browse or use other websites, services and content resources, we have no ability and obligation to protect any personal information you submit on software or websites outside this platform, no matter you log in, browse or use the abo ve software, Whether the website is based on links or leads from this platform .

In order to protect your information security, we are committed to using various securi ty technologies and supporting management systems to minimize the risk of your information being leaked, damaged, misused, unauthorized access, unauthoriz ed disclosure and alteration.

We will t ake all reasonable and feasible measures to protect your personal information. For example,

(1) When exchanging data (such as bank information) between your device and the "product service", it is protected by SSL encryption:

(2) We will use encryption technology to ensure the confidentiality of data:

(3) We will use trusted protection mechanisms to prevent data from being maliciously attacked;

(4) We will deploy an access control mechanism to ensure that only authorized personnel can access personal information;

(5) We will organize security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information:

(6) Other reasonable and feasible protection measures that we consider.

We will protect your personal information with reasonable and feasible means of encryption technology and anonymization that are not inferior to those of industry peers, and use security protection mechanisms to prevent malicious attacks on your personal information.

We will t ake all reasonable and practicable measures to ensure that no irrelevant person al information is collected.

The Inter net is not a completely secure environment, and instant messaging and communica tion with other users are not encrypted, we strongly recommend that you do not s end personal information through such means. Please use a complex password to h elp us ensure the security of your account. Please be sure to keep your login n ame and other identity elements of this platform in a safe place. When you use this platform, we will use your login name and other identity elements to identi fy you. Once you disclose the aforementioned information, you may suffer losses and may have adverse legal consequences against you. If you find that the l ogin name and/or other identity elements of this platform may or have been leake d, please contact us immediately so that we can take corresponding measures in time to avoid or reduce related losses.

We will update and disclose the content of the security risk and personal informati on security impact assessment report from time to time.

The Inter net environment is not 100% secure, and we will do our best to ensure or guaran tee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized acc ess, disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal responsibilities.

After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the measures that you can independently prevent and reduce risks Suggestions, remedies for you. We wi ll promptly inform you of the relevant circumstances of the incident by email, telephone, and push notification. When it is difficult to inform the person al information subject one by one, we will take a reasonable and effective way to issue an announcement. We will also actively report the handling of persona l information security incidents in accordance with the requirements of the regulatory authorities.

5. How do we use cookies, similar and SDK technologies

Cookie and similar technology are the general and common technologies in Internet. In order to ensure platform can be run normally, and you can obtain an easier access experience, and the contents or advertisement you may be interested at can be pushed to you, we may save small data documents named of Cookie in y our mobile device. Cookie generally includes identification label, station name and some numbers and characters. Through Cookie, we will record your login information and the APP operation information of this software, so as that we are easier to store your preference and using habits to avoid the repeatedly login information input procedure, and help you to judge the safe status of your account. These can provide you with easier user experience and service .

We won't use the Cookie to any other purposes except stated  in this policy. You can manage or stop Cookie based on your own preference.

6. Your rights

Accordi ng to relevant laws, regulations and standards, we guarantee you to exercise t he following rights to your personal information:

(I) Acc ess your personal information

You have rights to access your personal information by yourself through the user cen ter, which can be referred to (III) how do we respond to your requirements. The exceptions ruled by laws and regulations are not included.

(II) correct your personal information

When you find we deal with your personal information incorrectly, you have rights to require us to correct it. How correcting personal information can be referr ed to (Iv) How do we respond to your requirements.

(III) Delete your personal information   You can ask us to delete perso nal information in the following situations:

1) Our handling of personal information violates laws and regulations;

2) We collect and use your personal information without your consent;

3) Our handling of personal information violates our agreement with you;

4) We no longer provide you with products or services.

7. How do we update this policy

After this policy is updated, this platform will inform you the updated privacy policy and contents through push notificatio n, pop-up window, and website announcement when you log in or the version is updated, so as to let you know the latest version of this privacy policy in time. We will carry out the personal information processing strictly follow ing the collection and using regulations disclosed in this privacy policy.  When the using purpose of personal information changes, we will obtain your consent again.

8. How do we handle the personal information of minors

(1) We ex pect parents or guardians to guide minors to use our services

You must be at least 18 years old, or reach the legal age of majority in your region, to access and use this service. If you are a minor (under the age of 18), this platform refuses to provide you with services in accordance with the requirements of the regulatory authorities. You should take the initiative to cancel, uninstall, delete this platform and not use this service.

(2) Self-examination and receiving feedback

If we discover that we have collected personal information about minors without p rior verifiable parental consent, we will try to delete the data as soon as possible. If you are the guardian of a minor, when you have any questions a bout the personal information of the minor under your guardianship, please conta ct us through the contact information published in this policy.

9. Contac t us

We provide the following channels for users to give us feedback and handle complaints, suggestions, and questions related to personal information issues. We will review the issues involved as soon as possible and reply within 15 working days after verifying your user identity.